Shipping Info
Shipping Policy
Order Processing
We carefully process all orders within 2–3 business days (Monday–Saturday, excluding holidays). During peak periods, processing may take up to 4 business days.
Please ensure your shipping details are correct at the time of purchase. If you need to update your address, contact us within 1 hour of placing your order to avoid delays.
Shipping Times
Domestic Shipping: 🚚 Typically 5–10 business days
International Shipping: 🌍 Usually 7–20 business days, depending on the destination and customs processing
Note: Shipping times are estimates and may be affected by weather, holidays, customs clearance, or carrier delays.
Delivery Assurance
We are committed to delivering your order on time. If your package does not arrive within the expected timeframe, we will provide a replacement or refund as follows:
- United States: 30 days after marked “delivered”
- Canada, Australia, New Zealand, UK: 35 days
- Rest of the World: 40 days
For assistance, please email us at [Your Support Email] with your order number.
International Orders
Customs duties, taxes, or import fees may apply in some countries. These are the responsibility of the customer. We are not responsible for delays or additional charges caused by customs.
Incorrect Address Disclaimer
Customers must provide the correct shipping address.
- If an order is returned to us due to an incorrect address, we will issue a full refund once we receive the package.
- If the package is not returned, we cannot provide a refund or replacement.